Terms of Service | Athletrio
Terms of Service
Welcome to Athletrio. By accessing or purchasing from our website (https://athletrio.com), you agree to the terms and conditions outlined below. Please read these Terms of Service carefully before using our site or placing an order.
1. General Overview
This website is operated by Athletrio. Throughout the site, the terms “we”, “us”, and “our” refer to Athletrio. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
These Terms apply to all users of the site, including browsers, customers, vendors, and content contributors. If you do not agree to all terms, you may not access the website or use any services.
2. Online Store Terms
- You must be at least 18 years old or the age of majority in your state to use our site.
- You agree not to use our products for any unlawful purpose.
- Any violation of these Terms may result in the immediate termination of your access to our services.
3. Product Information & Customization
We specialize in custom sports jerseys. By placing a custom order, you acknowledge that:
- Personalized items (e.g., names, numbers, designs) are made specifically for you and cannot be canceled or refunded once production begins.
- Colors and visual appearance may vary slightly due to display differences or production processes.
- You are responsible for ensuring all customization details (spelling, numbers, size) are correct before placing an order.
For more information, see our Returns & Refunds Policy and Order Modification Policy.
4. Pricing & Billing
- All prices listed on our site are in U.S. Dollars (USD).
- We reserve the right to modify prices at any time without prior notice.
- We use secure payment processors, including Shopify Payments and PayPal, which comply with PCI-DSS security standards.
By completing a transaction, you authorize us to charge your payment method for the total order amount, including taxes and shipping (if applicable).
5. Shipping & Delivery
Orders are typically processed within 1–2 business days and delivered within 9–16 business days. We are not responsible for delays caused by customs, carriers, or incorrect addresses provided by the customer.
Full details can be found in our Shipping Policy.
6. Intellectual Property
All content on this website — including text, images, logos, product designs, and graphics — is the property of Athletrio and protected under U.S. copyright and trademark laws.
You may not reproduce, distribute, or modify any part of the website or its content without prior written permission from Athletrio.
7. Limitation of Liability
To the fullest extent permitted by law, Athletrio shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
Our total liability for any claim related to your purchase shall not exceed the amount paid for the item in question.
8. Third-Party Services
We may use third-party tools and services (e.g., payment gateways, shipping partners) that operate independently of Athletrio. We are not responsible for the policies or actions of those third parties. Please review their terms and privacy policies before engaging with them.
9. Termination
We reserve the right to terminate any account or order that violates these Terms or involves suspected fraud or abuse.
10. Governing Law
These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the State of Texas, United States.
11. Contact Information
Questions about these Terms of Service should be sent to us at:
- 📧 Email: support@athletrio.com
- 📞 Phone: +1 (817) 304-1686
- 📍 Address: 2909 Fannin St, Houston, TX 77002, United States
- 🕒 Hours: Monday – Saturday, 9:00 AM – 6:00 PM
Skill. Style. Spirit. — At Athletrio, we believe in transparency, fairness, and respect for every athlete.